Support & Requests
How to open tickets, reply to support and track requests from ttportal.
4 articles
When to Use a Ticket vs a Control Panel Action
When to Use a Ticket vs a Control Panel Action Some tasks are self-service, while others are better handled by support. Use the control
Updated 2 days ago01 min read
Checking Ticket History and Status
Checking Ticket History and Status Your ticket list shows current and past support conversations attached to your account. Ticket status
Updated 2 days ago01 min read
Replying to Support Tickets by Email
Replying to Support Tickets by Email You can usually reply to ticket notification emails to continue a support conversation. The reply is
Updated 2 days ago01 min read
Opening a Support Ticket
Opening a Support Ticket Support tickets keep all messages, files and updates for a request in one place. Open a ticket 1. Log in to tt
Updated 2 days ago01 min read